STELLAR PHOENIX PHOTO RECOVERY FOR MAC PDF

No files that we lost were life or death, but really, a lot of sentimental things that my wife wanted to keep from the last 7+ years. (and yes, i've tried the registration key, and that doesn't work). I know my experience is that of my own, but I'd caution you to consider going elsewhere instead of using Stellar Phoenix's software.įor screenshots of this fiasco, see this link:įirst three screenshots are of files that we can't read, and the last one is where they ask for a password to run the program. We've since written to customer service and asked for assistance and/or a refund. We never set a password when we first downloaded the program a few days ago (I'm 30y.o., college educated, and a young professional of clear and sound mind., just incase anyone is wondering!)

I can't, for the life of me, figure out what the password is. Waited for this weekend to pass, and now, I just rebooted the computer and tried to re-run the app- only to find that you need a password to run the app.

STELLAR PHOENIX PHOTO RECOVERY FOR MAC PDF

After deducing the fact that my wife doesn't have PDF password-locked files, we shut down the computer in hopes of doing no more harm. PDFs that were 1MB, unreadable, and even some that were passcode locked. The bad news is that we also got dozens and dozens of files we could not open. The good news is that we recovered a large portion of her photos (family photos, including some of her mom who had passed away a few years ago), old documents, screenshots, vacation photos, and some PDFs. We instructed the scan to save the recovered data onto a portable HD that I had on hand. Within minutes, I found Stellar Phoenix, spent the $100+ to obtain a key, and spent the next hour biting my fingernails while waiting for the scan to complete. well, i thought that was a shortcut folder.) (The 'document' folder that I found on the desktop and subsequently deleted. Long story short, we wiped the entire 'documents' folder from my wife's laptop, and then emptied the trash bin on her Mac.

Stellar phoenix photo recovery for mac